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Planning plays a key part in developing successful communication, marketing, advertising, and publicity for products, services, and ideas.
Planning involves combining the attitudes and interests of consumers, clients and creative technicians to
help produce effective promotional and educational materials.
Planners act as the voice of the consumer within a team. We use research data to identify ideal audiences and optimum
methods of communication. We combine market data, qualitative research and
product knowledge within a core proposition to enable a creative team to
produce communication ideas that resolve defined organizational problems or take advantage of opportunities. Our key challenge is to
develop innovative ways to reach consumers.
Typical tasks and activities involved in communication and social marketing planning
Typical tasks and activities we perform include:
Typical tasks and activities
involved in the
Typical tasks and activities we perform include:
- Liaising with
clients to identify specific business problems and develop ideas;
- Communicating
with creative designers, copywriters, and program managers, in
the process of developing a campaign;
- Analyzing a
wide range of information in great detail to gain a comprehensive
context to
communication and social marketing strategies. This may include
demographics, socio-economics and the demand for products such as the
client's and their product's current share;
- Commissioning
research from outside organizations, as required, to inform
communication and marketing strategies, using both qualitative methods,
such as focus group discussions and
structured interviews, and quantitative methods, such as demographic
profiling
and questionnaires;
- Running
qualitative research groups;
- Monitoring
cultural and social trends, and their impact on consumers' attitudes, behavior
and perceptions, using a variety of market and research data;
- Finding an approach on a specific product or service on which to base an communication and/or marketing campaign;
- Researching
the product or service, which may involve gaining technical or specific
knowledge;
- Reconciling
the differences between consumers' current perceptions of the servfice and the way
in which the client wishes the brand to be perceived;
- Meeting the
client to learn the background to the brand and advising on possible approaches
or adaptation of approach to the target market;
- Providing the
creative team with a clearly defined brief that contains concise information on
the product, audience and strategy enabling them to develop creative ideas that
may be applied to a variety of media channels that will promote the idea most
effectively;
- Presenting
conclusions and ideas to clients and other agency staff;
- Analyzing and
interpreting audience responses and behavior change or sales data in order to evaluate the
effectiveness of the communication.
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